klimli
Level 3
06-28-2023
01:59 PM
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I use ProSeries on a Windows PC - I recently transferred from a Windows PC to a Mac Mini with Parallels and Win 11 in that so followed customer service and moved all the files from prowin22 to new prowin22 folder and imported all clients.
Personal Returns - 100% of them I was able to update with checking their efile for updates.
Business Returns - 0% of them updated. So already efiled returns show as ready to efile.
Any thoughts? Much appreciated
Pro Series 2022
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ljr
Level 8
06-29-2023
07:22 AM
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I think this might be a customer service call
Level 15
06-29-2023
09:00 AM
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Highlight the returns in the EFCenter, then choose Update Acks of Selected Returns and that will pull the EF info back in
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