They are aware of the problem. They explained to me 3 weeks ago they knew it was because of a Windows 11 update. 2022 tax year is 64 bit based. All previous years are 32 bit based. Due to the Windows 11 update, it is a problem with 32 bit based programs. I was told I would be added to the notifications to keep me updated on the status of the problem. I haven't heard anything since 3 weeks ago when I spoke to someone who knew what was happening. The only way I can work with 2021 and prior years currently was to uninstall the Windows updates and then put the updates on pause in the meantime. Of course, this is not ideal as it is keeping my system from crucial updates.