The Forms Bar can have display issues if the Forms Cache gets damaged. Normally we see the Forms Bar completely blank but it depends on the extent of the damage.
To rebuild that cache file (This does NOT impact customer data):
- Close ProSeries.
- Open File Explorer.
- Browse to the following folder:
- C:\ProWinYY\Forms (C:\BasWinYY\Forms for ProSeries Basic).
- YY represents the two-digit tax year.
- Locate, right-click and Delete the following files:
- Open ProSeries again and it'll rebuild new cache files.
Let me know if that helps and if it does I'll get a request in to update the article to cover this issue as well.
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