"How do I get to my clients' tax files if I can't open them?"

You don't have a pdf copy or paper copy saved?

I don't have from 2012 forward.  They are in storage in another State; client has his copies but they, too are in storage in another State!

Intuit doesnt support the programs back that far, so they can be updated and support wont help with them anymore either.

I always tell my clients keep all the copies of the actual tax returns back as far as you have room to store them, you never know when you might need them.

Oh my.  

I can't thank you enough~!  I could NOT for the love of Pete, open the 2014.  It reads Unable to Open, even after I installed the 2014 program.  Every other year worked.

Now can I ask, is there another grouping of say 2019 and 2020?