- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
We are on the network version where each workstation has the Proseries software and data files are on the server. I had another preparer open the client file and re-enter the Schedule A amounts after I had deleted Schedule A and saved the file. The same result happened on her workstation. I guess I have a choice of just overriding the figures and try to e-file it or try an forced update (ours is on auto updates overnight) to see if that solves the issue. I will have to contact Proseries Technical Support to see what is wrong if a forced update on the workstations doesn't correct this. Luckily, not that many clients we are doing now are itemizing and hoping I can get this resolved before facing this again.
I can't understand why all of our workstations have the issue but you do not since each is updated by Proseries separately. This is truly odd.