I remember when I faced to this problem, print preview, it was around FEB 5th that I called Proseries and a lady through Help, Smartlook came to my laptop and she moved some data from 2021 to 2022, I asked her, do not do this obviously each data is related to its year, but she ignore it and catastrophe happened for me till now.

I called Proseries 100 times maybe, they could not fix it and I can say:  Proseries does not have a fully expert to solve like this. For me it was the worst tax season in my life business'. Also, I lost two customer while Proseries crashed and they asked me what is your software name? I said Pros.....