i am using pro series basic.  getting server busy error when filing returns.  State return goes through but federal does not.  spoke to intuit they tried to fix but unsuccessful. they said it was a problem with webroot.  call webroot who uninstalled the webroot program but the federal return still did not do through and got the same message, server busy.    

I don't know what to do since intuit is not taking responsibility and don't have a fix.