Following back up on this thread and it does not look like Intuit has actually fixed the problem. We were very frustrated as we bought the DocuSign but then were still having to download and sign manually. This week after hours wasted we found a workaround for the problem of the 8879 not having the name printed:

When you are in the eSignature dashboard you have the option of including "Other document for signature." We printed a blank page in a word document as a pdf document and labeled blank signature form. Browse and find where the document is saved on your computer and DocuSign will bring it in as a document to be signed. Rearrange the document order so it is the last document again as it is just a blank page. 

NOW THE DASHBOARD WILL ALLOW YOU TO GO INTO DOCUSIGN MANUALLY. You can then enter in the ERO name and date signed like a rubber stamp. Send the document for signature and now it will have the appropriate printed signatures.

This is not the ideal way of having to go about getting this signed, but Intuit is not fixing this issue. This is just a way of getting into the DocuSign program to print the ERO name manually before sending out. During tax season every hour counts and hoping this saves some of you some time if it works.