Does it say Unable to Read Data, Exit and Try Again, or something like that? Try downloading the ProSeries Tools Hub, its got a bunch of repair options
https://proconnect.intuit.com/support/en-us/help-article/system-responses/troubleshooting-proseries-...
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
