1040Help
Level 2
‎03-14-2023 07:55 AM

Recently, my client's bank has started using 13-digit account numbers.  The number will not fit in the direct deposit account data field.  I can only put part of it, which will not allow him to receive a direct deposit of his refund.

0 Cheers
Reply
dkh
Level 15
‎03-14-2023 08:37 AM

I'm using Professional not Basic.... I can enter 17 digits for the account number. 

You're not accidentally entering the acct number on the routing number line ?

 

View solution in original post

Reply
Just-Lisa-Now-
Level 15
Level 15
‎03-14-2023 08:40 AM

13 digit account numbers fill in fine for me, do you mean routing number?  Routing numbers will always be 9 digits, make sure youve using the routing on a check, not a deposit slip.

Your post indicates youre using Basic, Ive entered a 15 digit acct here, no problems

acctnumberlength.png

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Reply
1040Help
Level 2
‎03-14-2023 08:57 AM

Yes, I was using the wrong data field.  Thanks. 

Reply
dkh
Level 15
‎03-14-2023 09:44 AM

You're welcome.     We all have moments like that.   

0 Cheers
Reply