I friggin hate the Client Portal.  Client's upload ten thousand files of all different kinds.  Just got in one of Word files, Excel files, 82 picture files and 4 .pdf files.  I tell clients no pictures but they don't listen.

Downloading, organizing and getting rid of crap takes longer than preparing the tax return itself.

I'm asking the community - do you charge differently for portal files or have an opinion of how to stop this?  I can't just add a new line on a bill without advance warning to clients since it didn't happen in prior years.