"if you're too busy to help"

Ah, but I did, in fact, Help. That's because one of the things I am good at is Researching resources. Then, I keep them for easy reference.

"as it did to type that snarky comment."

It's not Snarky. It's a cautionary situation.

It would be a shame if someone's questions are boycotted for being constantly basic or trivial or otherwise deemed a nuisance, instead of realizing that, as the professional, they should understand they need to get the answers and understanding of these issues "under their belt" and then rely on peer volunteers when they get stuck. Because at this point, where to start has been covered over and over.