My Efile clients no longer appear under the EF Clients in basics

CK63 · ‎03-07-2023

I have the EF Clients tab but no clients appear. I was handling a rejection notice when I weeints int to check the resubmission status there were no clients listed under the EF Clients tab. They are all there in homebase but I have not ability to handle my efiles

Just-Lisa-Now- · ‎03-07-2023

Have you closed the program and started it back up yet? How about trying Homebase Maintenance?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

CK63 · ‎03-07-2023

Yes I have done both. I am thinking I may need to reload the program. I am waiting to see if anyone comes up with a solution.

gammoncs · ‎11-13-2024

Did you ever get a solution to your disappearing EF Clients information? I am having the same issue.

Danny