hello, 

I worked a return on a state I did not have. So I added funds to pay for the additional state. After printing I realized I did a mistake on spelling the city, and one number on their social security number. When trying to reprint again, is asking me to pay again.  Is there a way to avoid this?  I know they suggest to verify the ssn before proceed, but it was just an honest mistake. Any advisce will be really appreciated. thanks.