Her computer crashes when she hits print preview so I told her to stop using print preview.  She said she HAS TO USE print preview to review her returns.  Some of us can get by just fine without using print preview, but not Hope.  I believe this has been going on for about a month.  She has been offered several attempts at helping her, but instead of using that help, SHE JUST KEEPS SHOUTING.  I’m guessing this will continue until October.  May God have mercy on our souls 😳