taxpro2000
Level 3
02-15-2023
01:10 PM
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Several clients are noting that they default to Tax Year 2020 (not 2022) when they log into Intuit Link. When I called Intuit Link tech support, after a 10-minute hold, he told me to update my software...I had to explain I accessed it through a browser, & mine is fine, it is my clients that are experiencing the issue. After another 10 minute hold, he told me there was nothing else he could do. I asked to speak with his manager & am still on hold. Anyone else have experience with this issue? Do they just need to clear their cache?
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