a customer of mine has protax 13 thru 22 had been in before and i renamed the 21 user_config file to user_config_old he resigned in and it fixed it. Now he is in again this time the 22 version is not working, checking thru ALL the config files i notice the one i had renamed old is missing a big chunk of info and the 22 config file that is not working is also missing a big patch of txt in it, and yet the config files with missing txt is larger (file size) then the good working ones lol but i created a backup folder in all the working ones and copied the working config files into that.  Renamed the user config 22 version to old and now just need the customer to log back in so i can create a backup of the new 22 version config file but i do not know if it is the intuit program wiping out the info in userconfig or if it is dot net i am guessing it is intuit