GodFather
Level 8
02-08-2023
01:30 PM
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So far, so good for me. After my first e-Signature request, a box appeared indicated I did not have to use the normal knowledge based identity verification, instead I would be able to assign a code. I didn't use that option and just defaulted to the normal procedure so I'm not sure what you can do to rectify your issue. Maybe attempt another e-signature and choose the code option?