Mel B
Level 1
01-29-2023
03:17 PM
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Pro Series Basic 2022 crashes on sign in. I spent 3 hours with Intuit on 2 separate days with technician on my computer trying everything she could think of. Her final conclusion is that my computer is at fault.
Some more facts;
1. Pro Series Professional 2022 signs in just fine.
2. I have updated Microsoft windows including all the options
3. I have updated Microsoft Edge
4. I downloaded Basic onto a newer laptop and it also crashes at sign in.