I downloaded BasWin22 successfully in December and it seemed to be working fine until after I ran "update installed products" on Jan 24.  Now BasWin22 routinely crashes after entering log-in and security code.

I spent 2 hours on the phone with Intuit tech support last night (Jan 26), but to no avail.  He told me to contact my I/T guy for help.  He says he suspects something in my Windows system that is preventing  BasWin from opening.  I have already run "repair updates" and did all the tasks that were listed on the help page (linked to the crash notice box).

Any suggestions?  Or shall I just wait for my I/T guy (next week).?