We thought PS was going to be a little more user friendly than Drake. PS advantage so far is seeing errors and correcting while working through process and needed forms are easier to find in PS. Drake won't let you see errors until calculate return then either have to print errors or take screen shot to go back and fix. Then might trigger more errors and start process over again until all cleared. I will say Drake support is TOP NOTCH and quick, never once had to wait over a few minutes to talk with someone. 

So far PS has not been very impressive with support as yesterday it was over an hour before got a call back then it seems like they just read off script or suggested using online community chat for resolution. We are having lots of issues with updates and program not functioning correctly.  Working from a remote office back to our main through Remote Desktop I had to rebuild Homebase 9 times yesterday as it would freeze and not let me swap between return types. We are not impressed and regret making the switch between all the problems and having to rebuild data lost during conversion process.