No offense taken.

The tech just happens to have the same name as I do.

I have yet to see a solution to the problem. My IT company solved it rather quickly.

I messaged you because I thought you hadn't resolved the issue.

ProSeries tech wasn't any help at all.

I've used ProSeries for possibly 25 years now. CPA Georgia. Accounting Practitioner SC. Not exactly laying groundwork for a scam. But I get your hesitation. I really do.

I've known the owner of the IT company since he was 12. He is a genuinely decent guy. His dad, since passed away, was a buddy of mine at church and playing softball.

If me taking the time will help someone in my shoes then I thought I would throw it out there.