cpa72
Level 3
01-05-2023
03:52 AM
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I recently acquired a tax practice that used Taxwise software. Using the conversion wizard, I attempted to convert the data to ProSeries unsuccessfully.
Technical support was called and we walked through the process again without any progress. They advised that I should attempt it using a "hard wired" internet connection (cable and all). I am completely wireless office with no access to their suggestion.
Any recommendations are greatly appreciated.
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George4Tacks
Level 15
01-07-2023
08:44 AM
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To me, that suggestion makes absolutely no sense, but they get paid the big bucks so, ....
Do you have a laptop (or stand alone PC) with the program on it? If so, load eveyrthing on that laptop and do the conversion there.
Answers are easy. Questions are hard!