Ahh, ok.  Wish people would post a complete description of what they need help with.    

That appears to be related to Windows itself  

@wea28- What version of Windows are you using?  Make sure your OS meets the requirements for running the program.  You need 64bit Win 10 at the minimum.  

https://proconnect.intuit.com/support/en-us/help-article/product-system-requirements/system-requirem...

Please go into Windows Updates and be sure you've downloaded and installed all available updates.  You may need to restart your computer several times after updating Windows to make sure everything installed completely.