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09-30-2022
12:56 PM
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Thanks for reaching out.
If you are still able to reproduce this issue, please try to print the forms using a different print driver available in the proseries print center and let us know the results.
Steps to change the proseries print driver :
Step 1 : Launch Proseries
Step 2 : click the "Print Center" icon from the toolbar
Step 3 : click button "Printer, PDF and DMS Setup..."
Step 4 : choose different print driver from the available options and click ok.
Step 5 : click ok to close the print center
Step 6 : open a return and print forms
Refer attached screenshot.