Julius Wang Tax Office
Level 2
09-17-2022
01:08 PM
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I wonder why I needed to pay twice per return for one of my clients. The first time is for PDF, and the second is for E-FILE; total payments are $118*2.
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Level 15
09-17-2022
02:33 PM
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Fed and state? Separate charge for each.
$72 fed and $46 state, looks like $118 Oh, you say you paid $118 twice? for the same EIN? Was it on the same computer?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Julius Wang Tax Office
Level 2
09-17-2022
03:25 PM
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Yes
Level 15
09-17-2022
03:39 PM
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You'll have to call into Support to get credited. In the meantime, look at your PPR Audit trail and see if both purchases appear.
Tools > Pay Per Return > View Audit
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Tools > Pay Per Return > View Audit
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Julius Wang Tax Office
Level 2
09-17-2022
03:40 PM
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Got it. Thank you very much.