Yolanda
Level 2

Thanks Lisa, 

I'm humbly appreciative.  I saw the update some months ago but didn't bother with it because it didn't apply to me, well until today when I tried to open my 2019 Software to file back taxes for a client and received the stressful message. 

I started googling the issue and all I found was to clear the browser, I tried with Chrome, Firefox, & Edge not knowing which browser my software was utilizing.  Nothing worked! Thank God I ran across this community chat thread, after simply viewing your screenshot, I immediately went to mine and updated my 2014-2019, 2005-2013 didn't require it because back then the internet wasn't a requirement, and the software was exceptionally fast without it. 

Thanks a bunch honey.

All is opening and working.