So Microsoft deactivated Window explorer and this shut down many of the back years of the Proseries products.  The fix for the year I need - 2017 is to download a version of the 2017 product that will operate on something other than Explorer.  I can download it but it won't activate when I click on the downloaded file. I am following the instructions provided by Proseries support:

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/microsoft-ie11-depreca...

the product was working last week - need help asap.

Thank you!

JV