JayC
Level 2
04-25-2022
01:58 PM
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Can I get a refund or credit of $131.00 toward future filings in the Pay Per Return Program. In the process of recovering data from 2020, I somehow typed in the incorrect SSN for a client that had authorized payments on 03/14/2022. On 04/22/2022, I needed to pay again in the amounts of $46 federal and $41 state, because it was a different (and correct) SSN. And for some unknown reason, and I was exasperated, the Pay Per Program wanted a second payment for the state fee prior to allowing me to proceed. I essentially paid twice for the federal return and three time for the state return of ID #5663 while only one federal and one state form was processed.
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