IntuitRebecca
Moderator
Moderator

Hi there,

Try this method for retrieving the acknowledgements for a specific filing:

  1. Go to the EF Clients tab in ProSeries Basic.
  2. Highlight the returns that remain outstanding.
  3. From the E-file menu, select Electronic Filing.
  4. Select Update Acknowledgement Status of Selected Returns/Extensions/Payments
  5. Choose to update Only the selected return.
  6. Click OK to retrieve the latest available status.

- Rebecca