jepcpa
Level 1
‎04-18-2022 07:35 PM

I e-filed an extension 2 days ago and have not yet received an acknowledgment. Now what do I do? It says to wait another 24 hours. But other extensions are being accepted. When I try to print the Intuit Electronic Postmark Report, it says there is nothing to print. But the status report I get when I click on the Submission ID says it is transmitted.

0 Cheers
IntuitRebecca
Moderator
Moderator
‎04-18-2022 07:42 PM

Hi there,

Try this method for retrieving the acknowledgements for a specific filing:

  1. Go to the EF Clients tab in ProSeries Basic.
  2. Highlight the returns that remain outstanding.
  3. From the E-file menu, select Electronic Filing.
  4. Select Update Acknowledgement Status of Selected Returns/Extensions/Payments
  5. Choose to update Only the selected return.
  6. Click OK to retrieve the latest available status.

- Rebecca