tonyg
Level 2
‎04-07-2022 01:21 PM

Spouse SSN and Spouse Name Control in the return must match the e-file database. 

I rechecked the name and SSN had the client call Social Security office to validate the accuracy of his name and SSN.  I resubmitted the return and got the same error code R0000-503-02.  Contacting IRS is a bear...   Any suggestions as to why the reject?

Thanks

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Just-Lisa-Now-
Level 15
Level 15
‎04-07-2022 01:23 PM
do they have multiple middle or last names? IRS may have the wrong name as "last".

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxes96786
Level 9
‎04-07-2022 06:36 PM

Do you have a copy of the prior filed return? Does the information match. Have the client register on the IRS website and check the information there.

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tonyg
Level 2
‎04-13-2022 01:32 PM

The name used on the tax return matches the name on Economic Impact Payment letter received.

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