Has anyone else with the Choice 200 package had any issues with married filing separate returns being charged two and sometimes three units from their account?  I followed the instructions on how to split the return within the ProSeries questions module, but evidently that is not correct.  I was told when I purchased the package that married filing separate returns would only count as one return, but nope, that is not the case.  Now I have 26 "extra" units being charged to my account and I am now out of units and am supposed to Pay Per Return at $96.35 a pop for federal and state!!  I have been trying to get them to fix my account since Monday, but they will not credit my 26 units back to me or even put a credit on the pay per return for this many units.  They wanted to give me a measly $100 credit.  Now they have been reviewing for another day and a half the 12 units that were charged to may account 3 times, but only want to credit me 10 of those!!! I cannot talk to a supervisor and have spent several hours on the phone since Monday trying to get this resolved.  I mean it's only April 13th, I have plenty of time for this!  People tell me they will call me back, but don't.  A supervisor is to busy to call me, even though my case has already been escalated since Monday they will escalate it again.  So escalation means absolutely nothing!!  It is meant to appease, but I am over it.  It will cost me more money than my entire package did to have to buy 26 returns!!!! When I called to ask if I had done something wrong in splitting the return the only thing they could say was try splitting it while you are inside the joint return, which is opposite of the directions online.  Has anyone else had this issue?  This is my first year with this software and I will not recommend it to anyone.