bbattist
Level 1
04-12-2022
04:52 PM
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I passed the compliance exam needed to process Quick Collect payments for clients. In sbtpg it has my certificate. In Proseries, it says I have not completed the exam. What can I do? Its holding me up from filing. It is very disappointing to say the least.
any suggestions?
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Level 15
04-12-2022
05:30 PM
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This is peer to peer support, we cant help with account issues like this, you'll need to call support, sorry.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
bbattist
Level 1
04-12-2022
05:55 PM
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thank you. I am hard of hearing so it is difficult.