While I agree the it is poor product and Intuit is to blame for many things, this is not really one of them.

It is a new form, the IRS didn't release the form until VERY late, and even when they did release it, they did not do it in the XML programming.  It in this case, it really was the IRS the dropped the ball.  While it would have been great if Intuit was super on-the-ball and have set it up fully this year, that isn't really their fault.

If Intuit does not do it by next year (after the IRS gives the proper programming for the form), yes, you are right, Intuit would be to blame.