abby
Level 3
03-29-2022
06:36 PM
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Community Manager
03-29-2022
06:55 PM
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Maybe these articles can help: How to unlock is listed.
& This file is currently locked by another user error opening or saving clients.
abby
Level 3
03-31-2022
06:48 AM
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Nope. Not locked by another user or locked on purpose. What is "UninstallInfo"
Community Manager
04-04-2022
01:02 PM
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Make sure you and your staff are completely signed off of ProSeries and the network, follow the directions in the second article above. If the error continues perhaps restore a previous version of the program. Let me know if this was resolved for you or if you're still having this error pop-up.