Marc-TaxMan
Level 8
12-07-2019
02:24 AM
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@Intuit Katie BS. [That's a tech tax term.] Intuit NEVER tells us when to expect an update, other than "we are working on it and it will be addressed in a future update."
You folks do NOT understand customer service and managing our expectations. If you just said, "We don't care about Pros" we would understand. Because that's how you treat us.
You see the comments here about customers' failed expectations with Intuit, but Intuit does not learn.
You should be paying a focus group of us to comment to improve the product, but instead it seems as if you ignore all our comments.
Oh no, time to get locked out again
You folks do NOT understand customer service and managing our expectations. If you just said, "We don't care about Pros" we would understand. Because that's how you treat us.
You see the comments here about customers' failed expectations with Intuit, but Intuit does not learn.
You should be paying a focus group of us to comment to improve the product, but instead it seems as if you ignore all our comments.
Oh no, time to get locked out again