FREDW21901
Level 3

Looks like software has some serious issues in handling amended returns for TY 2021.

Client did not mark "Could be dependent" but should have. Also he erroneously enterer 1095-A amounts that should only appear on parents' return.

I reconstructed the client's e-filed tax return and saved a copy as xxxAS FILED.

Followed all steps:

1. Selected 2021 on 1040x, entered reason for amending

2. Checked "File 1040 electronically" as instructed.

3. Checked File Amended elect.

4. Checked 1040 filed elect.

5. Changed YES to Can be dependent and Was claimed

1040x shows payment due for difference.

1040 shows new refund amount as though filing it now.

6. Entered banking info and Checked Electronic Withdrawal of Amended return YES

Correct withdrawal amount same as due on 1040x displays in Balance Due and Amount to withdraw and needs date.

7. Entered date to withdraw for tax payment line

8. Entered date to withdraw for Amended return

9. Entered same amount to withdraw as above.

Rejected with following message:

"The amended tax return shows a zero balance due but the Info Worksheet shows a Balance due amount paid with this amended return. Be sure that the amount on Info Worksheet marches the amount due on the return."

Also tried filing from EF Home Base but then it tries to refile as original return and rejects as duplicate.

Crazy!

Any ideas?

 

 

 

 

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