I used the new credit card authorization system on Thursday.  The first time the charge went through for the $41 plus tax.  I used the new system again on Friday for a $41.00 charge.  Lo and behold I was charged $4,496.96.  There seems to be a problem with the new system and it is not working correctly.  There is no way I authorized a $4,466.96 charge for a $41.00 return.  Have others had the same problem?   When I call for billing problems, all the computer wants to do is send me the explanation on how to use the new system.  I need to talk to some one to correct this overcharge.  Any ideas on how to get someone's attention?