Over the years - - I totally agree with you. Can't **bleep** the number of times this was initially missed until the review.  Forms like a W-2, 1099, etc. should all be standardized.  

Yep.

"What is the easiest thing to miss?"

Where the moderators step in and actually help someone.  Or were you talking in terms of a tax return vs this place 😜

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@IRonMaN wrote:

Where the moderators step in and actually help someone.  Or were you talking in terms of a tax return vs this place 😜

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So you miss Ashley? 🙂

I think I started in the Dave & Lisa era.  They were mostly hands-off but could be alerted if we needed something.  Once Intuit started handing out the keys to the executive wash room (translation, the ability for super-users to close/lock threads) there wasn't much need for moderation.  Now all we have is a macro pointing folks to the TT forum.  Woohoo, what an upgrade!

Ashley, Mindy, and Neil seemed to listen to us and actually cared about Intuit's customers.  So yeah, I miss Ashley .................... and Mindy .................... and Neil.

Don't forget about Bill Whitson.... he was great, too. 

And like the others, left for greener pastures (Bill went to TR I think...)

Sorry.  Bill has been gone for so long, I actually considered him one of us. 😀

You mean the guy that we would tag and it would be days, if ever, that we heard from him?  Sorry, he doesn't get my vote.