OMG, this describes my office exactly, I just cant make any headway with all the mail-ins, drop offs and portal uploads!

Im touching everything way too many times, something is always missing, shove it to the side, try another one, missing something, shove it over, try another one.   OMG please let me just get something out the door!

I love my in person appointments, all questions answered, most missing items they can find on their phones, laptops or calling home and making a kid or spouse find it right on the spot!