Unfortunately it’s not just Intuit. We all understand that every program has its limitations and difficulties. I think it’s involved with cost-cutting.  I have said all along that there’s a disconnect between the programmers the support people and the end users. The support people are not as well trained as in the past. I always understand this type of employee  turnover and I don’t mind if someone doesn’t know an answer. Get back to me with an answer or get back to me with a fix. I think that is the biggest issue here. None of us mind if the form is going to take longer than another software program. Just let us know and then let us know why it will take this long. None of that is happening. The only issue is switching to another software is a pain in the butt. The carryovers the conversions etc. It’s not impossible but it’s a real headache when you have a lot of clients. That doesn’t mean it won’t happen it just means I’m going to think twice before I do it unless they make it impossible. Not quite there yet for me . But they are pushing it