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It appears as if ProSeries and INTUIT in general are failing everywhere this year. I've looked on the TurboTax blogs and wow; the messages from users are mostly about how TurboTax took their funds, sometimes double-dipping, then either not transmitting the return, or coming back with demands that the individual "ante up" more money for additional services, in addition to any amendments. It appears that INTUIT has chosen to satisfy their shareholders at the expense of their customers. Customer service has been outsourced, automatic updates of this "piss poor" program have disappeared, NO ONE at INTUIT is listening, or reading any of this, and they have failed to "proof" forms that other software providers have available. This is absolutely the poorest edition of ProSeries in my 26 years of experience with Intuit. I don't know about other providers and how they flow or data input, compute, transmit, acknowledge, Ect.; however, I am assured that I will be contacting them and "test driving" their offerings. I have done the best I can by my clientele, and always look back at the previous year's filing to ensure there are no surprises, carryovers or other bits of information that may need follow up. It's damning that we should even be having discussions about failures on the part of Intuit instead of serving our client base well and faithfully. Still, IT IS the world we inhabit now. Customer Service is non-existant outside of individual service providers who rely on their expertise and still strive to work correctly with all they serve and service. I'll be ever so happy to see January 1, 2024, when the nightmare known now as the C.A.R.E.S. Act ends and we have gotten beyond all the stimulus questions, the carryovers on 8915, the Advance Child Tax credit, the U/E reconciliation of 2020, and then look forward to the changes of 2025 when the Tax Cut and Jobs Act expires..........What then??? In the interim, as consumers we can exercise our choice by voting with the only real tool we have, our financials. Maybe a loss of revenue will wake "corporate" up and maybe, just maybe they will see the error of their ways and turn again. Probably not. We are the "entitlement" and "drive through" society, order here, pick up there, I deserve to have all that; and "I got mine, to hell with yours". I feel the pain of all professionals who strive to provide. I'm rowing that same boat, and seeing the rocks and shoals. Meanwhile............"Scouts out!"