Good Afternoon!  I just spoke with ProSeries again and was informed that they are finally "aware" of the problem and that it should be corrected on March 3rd so we should be able to proceed on March 4th.!  As I spoke to them again this morning, the customer service person was unaware of this problem until I showed her the issue then with research she found it.

The only advice that I would offer is that we keep using the reader boards to show our dissatisfaction and call when you have time.