Haven't heard about crashing when e-filing this year but it's still early in the season....

Tech support blaming your equipment is part of their problem solving methodology and protocol.

Before you call tech support..........  

1. Verify that your equipment is compatible with the systems requirements chart (Rule of thumb is to double whatever they recommended. 

2. Purchase or subscribe to 2 or 3 antivirus, antiworm, and cyberwarfare defense programs. 

3.  Invest in sturdy 15' chain or rope. Attach one end to workstation and monitor(s). The other end to  the stern cleat on (minimum) 90HP outboard boat. Drag for 30 minutes to clean out cobwebs.  

If it still doesn't work try this website.

www.techsupportemploymentopportunities@intuit.com