I haven't looked at this in a while but the Bona Fide test has a long more conditions than the Physical one.  I don't think you can use Bona Fide if this is the first year (just shooting from the hip on this one).

For Physical, you have to manually select the period for prorating in ProSeries.  It's not like its big sister Lacerte which will calculate this for you and maximize the exclusion.  You are allowed to choose any 1 year period (consecutive 365 days) that meets the 330 day test.  So if there were no visits back to the U.S. for holidays, etc. then this period will start 35 days prior to when they moved to the foreign country.  Once you have that start date that will determine how much of the annual exclusion will be allowed for the current tax year (based on number of days out of that 365 day period that fall within the tax year).

These things are not for the faint of heart.  I've had a few government contractors with temporary (2-3 year) overseas positions that have worked out okay, but if you're dealing with someone actually moving to a foreign country it's best to just refer them to someone who is an expert in this stuff.  They may also run into FBAR issues, Form 8938, possible foreign trust issues if there is a foreign retirement plan, plus various tax treaty clauses which break the "normal" rules and may require disclosure.

Good luck!

Rick