LoriBob
Level 2
‎02-15-2022 03:14 PM

I created a custom view in Pro Series and didn't realize & was not an accepted character.

I have tried deleting the view many times and it will not go away...although I think it is a ghost because when I do click on it there is no status associated with the view.

When I click on the view (or scroll to it) I get an error and end up having to go to task manager to close the program completely.  I have tried restarting my computer but it is still there and causing the error.

Any assistance would be greatly appreciated.

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Just-Lisa-Now-
Level 15
Level 15
‎02-15-2022 03:52 PM

I guess you cant edit it and change the name either.

@Intuit_hieu I think this may be your area of expertise, any suggestions?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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LoriBob
Level 2
‎02-15-2022 03:55 PM

It acts as if I can edit/change the name but the save doesn't take.

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Intuit_hieu
Employee
Employee
‎02-15-2022 04:16 PM

The easiest way to fix is rename the file 'CustomViews.xml' from your c:\prowin21\homebase folder to something like 'CustomViews.xml.bad'

explorer_zl2fJcGivS.png

On  next launch of ProSeries, the program will re-create the file.

For advance, you could open the above CustomViews.xml in notepad, search for the view with '&' character in the CAPTION. Note the '&' character will show up in the file as '&'. Replace/remove it. 

vUU7oiBW4x.png

You should be able to relaunch ProSeries after.

I'll enter a defect and hopefully to have it fix in future release. Thanks for using ProSeries!

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LoriBob
Level 2
‎02-16-2022 10:13 AM

This works.  Thank you so much!