wrslover
Level 2
‎02-11-2022 11:49 PM

Am currently unable to enter a ID Protection PIN because the 1040 Worksheet cuts off around Line 17a (Recapture of Other Credits Worksheet) which is prior to where the ID number is entered.  Is this a known issue?  Is there a fix coming from Pro Series?  Any ideas how to fix?

Thanks in advance.

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jeffmcpa2010
Level 11
‎02-12-2022 12:50 AM

In Professional it is on the information worksheet, Part VI - Electronic Filing of Tax Return Information - Continued.

Right below the list of states to file is the 

Identity Protection PIN: with a line for each of Taxpayer and Spouse.

I don't know if Basic is the same.

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Just-Lisa-Now-
Level 15
Level 15
‎02-12-2022 06:20 AM

What do you mean "cuts off" ?  Is the page blank below a certain point?  There is a Windows display conflict that causes ProSeries on screen pages to get cut off.

https://proconnect.intuit.com/community/display-preferences/help/intuit-proconnect-proseries-menu-op...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
wrslover
Level 2
‎02-12-2022 10:14 AM

That is the solution.  Thank you.

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wrslover
Level 2
‎02-12-2022 11:09 AM

That fixed the issue.  Thanks!