Any recommendations of other ways to obtain electronically? Intuit uses DocuSign, so has anyone cut Intuit out as the middleman and used them directly? I like your idea of disputing the charge. This is the first year I've used eSignatures and spent $498 - have had nothing but trouble. The only ones that worked were the 5 free trial signatures but my 200 have never shown up. I don't have time to mess around because tax season has arrived in full force and my time needs to be better spent than with customer service.