I thought an update was coming today so that you could get get the marching bands out and have a parade to celebrate the big event.  Hopefully, you didn't pay for the marching bands ahead of time.  Sounds like he didn't appreciate the problem all that much.  Sounds like nobody at Intuit really has a clue as to what tax season really is and how compressed the time frame is.   If they had a heart at all, they would allow you to print with the watermark.  But I think the Grinch's original heart was bigger than Intuit's.  Intuit has swallowed up their competition over the years and has no clue what it is like to have to compete with others to bring a paycheck home.  I feel for you.